Why am I receiving a BackerKit survey?
You had contributed to the ARKYVR campaign in February during ZineMonth 2024. We are getting ready to distribute your rewards. To do this we need backers to pay for shipping and enter/verify their shipping address.
Last updated: July 03, 2024 00:36
Why is the BackerKit funding goal at $0 and no funding date?
I wrongfully assumed BackerKit would automatically accommodate my Crowdfundr campaign as a pledge manager. When I reached out to support, I learned that they only work with Kickstarter/Indiego/BackerKit campaigns. Since I had already manually entered my backer information they were nice enough to allow me to move forward with post-campaign surveys. However, my Crowdfundr is not sync’d to their system and it will not display my campaign stats such as the funding goal or date. I made a mistake and they went out on a limb to help me out. Thanks BackerKit team!
Last updated: July 03, 2024 00:41
When will items ship?
Pre-order and Crowdfunding distribution is planned for September 2024.
Last updated: July 01, 2024 06:24
How will you distribute?
We are working with Indie Press Revolution to consolidate all items and ship packages domestic and internationally.
Last updated: July 01, 2024 06:25
Are the advantages to Pre-ordering?
Other than getting a chance to read through the zine early, you will also get exclusive items such as item cards and a commemorative C47 for all your space production needs!
Last updated: July 01, 2024 06:29
Current Estimated Shipping Date: September 2024
We are currently on track for September shipping.
Last Updated At: 07/03/24What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.